Payment

Payment Policy

Use this guide from The Ordinary to review currency, payment methods, and refunds.

Details from The Ordinary on billing checks
For purchases made through thekrdinary.shop, The Ordinary applies the following guidance on billing checks. Secure payment information is processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

currency and methods at The Ordinary
For The Ordinary customers at thekrdinary.shop, this section explains currency and methods. About Credit/Debit Card

Our approach at The Ordinary to currency and methods
This currency and methods section covers orders and visits through thekrdinary.shop for The Ordinary. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Thekrdinary.shop or 4022147516.

How The Ordinary handles refunds and payment help
The following refunds and payment help guidance applies to the The Ordinary storefront at thekrdinary.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on secure processing
This secure processing section covers orders and visits through thekrdinary.shop for The Ordinary. Transactions and displayed prices use USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Thekrdinary.shop
Phone: 4022147516
Physical address: 889 Ralston St, Reno, Nevada, 89503, United States